Privacy Policy — TechRex NP

Effective from: 2025/08/12

Contact Us (24/7):
Email: [email protected] | Phone / WhatsApp: 9769331555

At TechRex NP, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or offline.

1) Information We Collect

We may collect the following information from you:

  • Personal details: Name, email, phone number, shipping/billing address.

  • Order details: Products purchased, payment method, and delivery preferences.

  • Technical data: IP address, browser type, device information, and usage patterns on our website.

  • Communication history: Messages, inquiries, or feedback you send to us.

2) How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Contact you about your orders, returns, or product inquiries.

  • Improve our website, services, and product offerings.

  • Send promotional offers, discounts, or updates (only if you have opted in).

  • Prevent fraudulent transactions and maintain security.

3) Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties.
We may share your data with:

  • Courier and delivery partners (to fulfill your order).

  • Payment processors (for secure transactions).

  • Service providers who help with our website, marketing, and operations.

4) Data Storage & Security

  • We store your data securely on trusted servers.

  • Access to personal data is restricted to authorized personnel only.

  • We use encryption and security measures to protect your data during transfer and storage.

5) Cookies & Tracking

Our website may use cookies to:

  • Remember your preferences.

  • Track website usage to improve performance.

  • Show you relevant ads and offers.
    You can choose to disable cookies in your browser settings, but some site features may not work properly.

6) Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Ask us to update or correct your information.

  • Request deletion of your personal data (subject to order record retention laws).

  • Opt out of marketing communications at any time.

7) Data Retention

We keep your personal data for as long as needed to:

  • Fulfill the purposes stated in this policy.

  • Comply with legal, tax, and accounting requirements.

8) Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices or content of those sites.

9) Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.

TechRex NP is committed to protecting your privacy while giving you the best shopping experience. If you have questions about this Privacy Policy, please contact us using the details above.